Floto does its best to ensure that you are satisfied with every purchase. However, should any item fall short of your expectations for any reason, return it unused within 45 days and we will refund your money or exchange it for you - whichever you choose.
Floto products are guaranteed for their natural life. If, for some reason your item should require repair, we offer a repair service.
Please send an email or call us if there is a problem. If you would like to return or exchange make sure to send an email first, as the address on the packing slip is not always the proper address to send your return. The original actual shipping charge will be deducted from the refund.