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How much is shipping?
How much do the products weigh?
Airline restrictions
When will my Floto bag ship?
Do you accept returns?


How much is shipping?
UPS Ground Shipping (2-5 business days) is $20.

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How much do the products weigh?
Floto leather duffles and travel bags weigh 4-5 pounds on average. The larger travel bags (Venezia Grande, Positano Grande, Milano Trolley, and Venezia Garment Bag) weigh 6 pounds. Floto briefs, minis and handbags weigh 2-3 pounds on average. Floto canvas resort bags weigh 2-3 pounds on average.

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Airline restrictions
All Floto leather travel bags and totes will fit into the overhead bins of large jets; however, the larger bags (Venezia Grande, Positano Grande, and Milano Trolley Lg) might have to be checked. The overhead bins on turbo props and small airplanes are too small to fit our larger bags (Venezia Grande, Positano Grande, and Milano Trolley Lg). The formula used to find the maximum carry-on size for most airlines is as follows: Maximum Carry-on Size = 45 Linear Inches. Or, Length (in inches) + Width (in inches) + Depth (in inches) = 45 Inches. All of our bags meet this criteria when fully packed except the Venezia Grande (49 Linear Inches), Positano Grande (48 Linear Inches), Milano Trolley Large (50 Linear Inches). Our experience and feedback from customers is that checking your bag depends on the mood of the airline on the day that you travel. Floto leather bags are soft and even the larger totes and duffles can be compacted to fit restrictions if they are not completely packed.

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When will my Floto bag ship?
Unless otherwise indicated, most orders ship within 24-48 hours. Some orders may ship the same day if ordered before noon EST.

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Do you accept returns?
Floto does its best to ensure that you are satisfied with every purchase. However, should any item fall short of your expectations for any reason, return it unused within 45 days and we will refund your money or exchange it for you - whichever you choose. The original shipping cost and return shipping charges are not refunded unless there was an error. Please contact us first to receive the proper return address. Floto products are guaranteed for their natural life. If, for some reason your item should require repair, we offer a repair service. Please send an email or call us if there is a problem. The original shipping charge (around $18) is deducted from returns if no exchange is made.

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Last Updated: 30 Apr 2017 18:57:48 PDT home  |  about  |  terms  |  contact
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